Customer Relationship Management is the key to manage and synchronize your business communication and is a requisite aspect that escalates a business’s progress.

NetSet was approached by many startups and developing businesses who prioritized the spot of customer service but were low on the competitive edge using traditional customer management systems. We empowered their businesses with advanced CRM solutions that helped them escalate their customer interactions & conversions by 200%.

The Challenge

Every business had a distinct set of challenges presented to us which were overseen with innovative techniques applied in place.

Customer Retention & Sales Growth
Get lifetime value for businesses by winning new users, customers & clients
Fuel commercial business growth on a high scale
Enable faster response time for customer queries
Automate the mandatory business operations and workflows for quick processing

The Solution

Our customized CRM solutions aided business to make an effortless progression, adding tangible business value, both financially and with respects to the performance.

Our enterprise grade CRM solution easily adapted to the unique needs of our clients’ businesses (irrespective of the business type) and have helped them build stronger relationships with customers.

We provided all our clients with a top notch solution for handling all the customer related queries i.e. an efficient piece of software customized to distinct business requirements that keeps the potential to dramatically escalate their company’s ROI.

With our CRM platform, business personnel were able to store, organize, track data to extract actionable insights and were successful in putting it to good use in their sales, marketing and customer service efforts.

Successful deployment of CRM into the respective enterprises derived successful business results, automating internal and customer interactions, that surpassed the previously existing figures of sales and revenue.

Our Approach

Business expansion seems ideal for all, but a zoomed 360 degree view would show several complications in your way; nevertheless, our high-end approach to ease customer relations is the key solution to clear the problematic parameters.

Gather requirements and data for the clear project understanding
Understand and research the target audience of the brand
Work closely with clients, encouraging complete transparency throughout
Customer-centric digital transformations
Make good use of CRM social media connectivity
Lead management to determine high quality leads
Customer opportunity management to boost customer satisfaction and loyalty
Provide real-time analytic reports to act on the voice-of-the-customer data
Easy customer data access & real-time customer insights
Actionable insights into business performance and customer behavior
Workflows and process automation to eliminate manual errors and amplify work speed and accuracy
Easy and accessible cloud migration for data security and authentication

35% Reduced

Customer service operating cost

70% Increased

Customer retention rate

110% Rise

Business productivity

85% Reduced

Customer Response Time

We Believe in Achieving Expected Results in an Unexpected Way!
Crafted with Skills, Pierced with Quality

Case Studies

No matter who we work with, Worth@Work is the business principle we follow to serve all our esteemed clients.

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VIEW MORE CASE STUDIES

Customer Relationship Management Case Study

35% Reduced

70% Increased

110% Rise

85% Reduced

Case Studies

Enterprise Resource Planning System

WEB APP DEVELOPMENT

UI/UX

Ecommerce Software